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Working with AC Works, you can have the confidence knowing you are working with a local vetted, licensed and reliable HVAC repair company.
Being licensed, especially in the AC repair business, means a company has gone the extra mile to prove their reputation, knowledge and ability to stand behind the work they do and be held accountable. AC Works has made the investment and demonstrated the capability to be able live up to the higher standard as a licensed contractor.
AC Works is bonded which means that we are fully committed to completing any repair from start to finish and have the bond to protect any customer in the unlikely event a job is not completed for payment rendered.
Maybe the most important of all three is that AC Works is insured. While we always take great care in the work we do, unforeseen events can occur. Having the work done by a fully insured company provides the safety that if anything does happen, there is the financial backing to make it right.
This company and the tech that came out (Shane) was far and away better than the first two companies that my home warranty sent. The first two looked at my system and gave up within 15 minutes and said they just couldnt fix it and to find someone "certified". This turned out to be nonsense. Shane came out and spent some time with it, even phoning the manufacturer from my attic. He learned the issue quickly, got ahold of the part and came back out once he had it. Patty from the office kept me informed also. This second trip was about 20 minutes and Shane had it running again. Highly professional and you can tell Shane and Patty care about their customers. Excellent communication as well. If you have a choice, choose this company or suggest them to your home warranty. People like this deserve your business.
We had a busted A/C, and Shane was at my house within 2 hours of our call to our warranty, taking care to be responsive since my wife was recovering from surgery. He not only fixed the A/C, but explained the problem and how I could avoid similar issues in the future. I could not have asked for better service!
I contacted my homeowner insurance Friday night to request a service repair for my AC. We realized before bedtime that our AC was not kicking on. Shane from AC Works, called first thing Saturday morning and was able to get out to the house later that morning. He gave a 30min courtesy call and arrived on time. He listened to our issues and within a matter of 30min had the problem fixed, the new equipment replaced and our AC back on. We are forever grateful for Shanes promptness in getting us up and running again. These AZ summers are no joke and with 2 young kids in the home AC is a must.
Shane was a life saver! My AC stopped blowing cold air. He came and fixed 2 other things that he found were not set up correctly. He was professional, nice and explained everything that he was doing. Its hard to find great service now a days and Shane was absolutely fantastic. Thank you so much for fitting me into your schedule! Life saver! I will now be a forever customer!
Shane was punctual, communicative and professional. He diagnosed the problem and went out of his way to repair my unit the very same day. As a homeowner, I would use his expertise anytime and refer him to my friends and family. Thank you for a job well done Shane!
Found AC Works from several referrals after the company I used to use got bought out by a bigger company and their rates for service of two units went up 85%. No thanks. AC Works (Shane) prices were very reasonable as a small business. Very knowledgeable, friendly, honest and no up sell pressure for additional service. I will use them again and recommend in the future. Thx!
Our AC stopped working so we called our "go to" guy Shane, who has been great over the years. We needed a new unit, which is never a pleasant thing to hear. Shane gave us a reasonable estimate, and a timeline for completion. Communications were impeccable leading up to the install and it was installed in less time than we anticipated. Again, Shane underpromised and over delivered. And we are now as "cool as cucumbers" LOL! Thanks AC Works!
Shane got our A/C back up and running when we needed it the most. Thanks for the quick response!
Shane was very professional, fast and knew exactly what he was doing!!! Plus his customer service was superb!! We will use him again and highly recommend him to others!!
It was the best..knowledge and so efficient
Shane was able to come to our house within 24 hours of our AC going out! And I’m the middle of an excessive heat advisory! He was great and fast!
Condenser motor.
Compressor
Compressor
R410a leak search
Capacitor
Capacitor
Motor
Dual capacitor
Dual capacitor
Zone system